EAU CLAIRE (WQOW) – For the past couple times, quite a few WESTconsin Credit rating Union customers have been pondering why they haven’t been in a position to entry any of the bank’s expert services.
A bank consultant advised Information 18 it is really all due to the fact of a technological innovation enhance.
WESTconsin officials explained the upgrade will boost expert services, strengthen protection and produce a better all round practical experience for their associates.
Though the in-human being services opened Friday, credit score union places of work, push-ups and the support center had been closed all of Wednesday and Thursday.
Other products and services like the on the internet banking platform, the cell application, and Get in touch with-24 mobile phone banking were unavailable beginning late in the afternoon of Tuesday, Aug. 31. WESTconsin posted on their Fb webpage that WESTconsin Online and the cellular application ended up up once again late afternoon on Friday, Sept. 3.
WESTconsin officials did say they notified customers about the up grade beforehand, but a number of viewers instructed us they have been caught off guard.
One particular viewer told Information 18 that WESTconsin Credit score Union notified prospects well in advance of the closing, stating letters had been mailed out, every single time they logged into their accounts they experienced a detect and it was exhibited on the business’ exterior signs.
WESTconsin will also be open up for extended hrs on Saturday, Sept. 4 from 8:30 a.m. to 4 p.m.